Frequently Asked Questions
Find answers to common questions about our anti-theft gear.
What makes Pacsafe bags anti-theft?
Our bags feature patented technologies including eXomesh slashguards, Carrysafe slashguard straps, RFIDsafe blocking pockets, and Roobar locking systems to protect your belongings.
How do I clean my Pacsafe bag?
We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry, as this can damage the internal anti-theft mesh and coatings.
Are your products covered by a warranty?
Yes, all Pacsafe products come with a 2-year limited warranty against manufacturing defects in materials and workmanship.
What is RFID protection?
RFIDsafe material prevents identity theft by blocking unwanted scans of the microchips found in your credit cards and passport.
Can I fit a laptop in your backpacks?
Most of our backpacks include dedicated padded sleeves. Please check the 'Specifications' section on individual product pages for maximum device size compatibility.
Is the locking system difficult to use?
Not at all. Our locks are designed for intuitive, one-handed operation while providing maximum security against pickpockets.